FAQ
Exchanges & Returns
How do I start an exchange or return?
See Exchanges and Returns to learn more
Shipping
What can I expect for processing and shipping times?
Your order will normally be processed within 2 business days of your purchase date and shipped the next day. For example:
- You place an order on June 1st
- We process your order between June 1st - 2nd
- We ship your order on June 3rd - 4th
Orders must be placed before 12PM Eastern Time to be processed the same day.
Orders placed on Friday after 12PM Eastern Time will be processed the next business day (e.g., Monday if there is no holiday, Tuesday if Monday is a holiday).
What can I expect after my product ships?
Once we hand your order off for shipment, the delivery timeline, transit updates, and any delays are handled by the carrier. We do our best to process orders quickly, but we're not able to control shipping times once your order is on its way.
If you have any concerns about shipping times, please contact us right away and we'll be happy to help!
Do you ship worldwide?
No. We can only ship in the US for now. In the coming months, we will be figuring out our international shipping options.
Product Info
Is a white border included in the sticker size?
Some stickers may include a white border that adds 1/16-in to 1/8-in to the overall size. Stickers with a white border can be found in the following collections:
As an example, if a sticker has a white border and its size is listed as 1.5-in W x 2.5-in H, then its overall size would be approximately:
- Min size: 1.625-in W x 2.625-in H
- Max size: 1.75-in W x 2.75-in H
Keep this in mind when thinking about where you want your stickers to go.
What material is used for the stickers?
Our stickers are printed on thick, premium white vinyl. They are highly wear, scratch, and water-resistant.
Some stickers will include a vinyl laminate for extra protection. Currently, our Stop Filled and Order Filled stickers include vinyl laminate.
Why do printed sticker colors differ slightly from what I see on screen?
Slight color variations may occur due to differences between screen and print color modes (RGB vs CMYK), printer settings, ink, and the vinyl material itself. These variations in color are normal between print runs. For example, the green on a 3D candle sticker could look lighter than one you bought a few months ago.
Although these slight color variations occur, we inspect each sticker thoroughly to ensure it's something we'd use. So if it doesn't meet our quality standards, then we'll reprint until it does. We'll also give you the test run stickers for free.